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How net22 Handles Your Personal Information

When you open an account with us, we collect certain information to run your account, process payments via JazzCash, Easypaisa, and Raast, and keep your data secure.

Account data kept secureJazzCash, Easypaisa, Raast payment data protectedNo data sold to third partiesYour access and deletion rights applyContact us any time to review your data
net22 How net22 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Our data practices are built around keeping your account information accurate, limited in scope, and accessible to you on request. Payment data linked to JazzCash, Easypaisa, and Raast transactions is handled through encrypted connections so it cannot be read in transit. Below are the four areas we focus on to make sure your data is handled with care.

Encryption and Storage All data exchanged between your device and our servers travels over SSL encryption. Stored account data is protected with access controls that limit which internal systems can read it.
Cookies and Session Tracking We use cookies to keep your session active, remember your payment method preference, and measure which pages you visit. You can block non-essential cookies via your browser settings.
Retention and Deletion Your data is kept while your account is open. After account closure, we retain records for the period required by applicable law in your eligible region, then delete them.
Your Rights and Requests You can ask us to confirm what data we hold, correct any inaccuracies, or request deletion where permitted by local law. We verify your identity before processing any such request.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or request deletion of your personal data, you can contact our support team directly. We aim to respond to all data-related requests within a reasonable period. Use any of the channels below to get in touch — include your registered account email so we can verify your identity before making any changes.

Email Support Send your data request or privacy question to our support email. Include your account username and the specific data you want to access or remove.
Live Chat Open the live chat window from your account dashboard. Our team can log a formal data request during chat and escalate it to the privacy team.
Account Settings Some data preferences — like cookie consent and marketing communications — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy on net22

These are the questions we hear most often from account holders about how their data is managed. If your question is not covered here, reach out via live chat or email and we will respond directly.

We collect your name, email address, contact number, and the account credentials you set. We also log device and session signals to verify your login and keep your account secure.

We store transaction references and wallet identifiers so deposits and withdrawals can be matched to your account. We do not store your wallet PIN or full bank credentials at any point.

Yes. Contact our support team by email or live chat with your registered account details. We will verify your identity and provide a summary of the personal data linked to your account.

Send a deletion request through email or live chat. We process requests after verifying your identity. Some data may be retained for the period required under applicable law before deletion.

We share data only with payment processors — such as those handling Raast, JazzCash, and Easypaisa transactions — and fraud-prevention services. We do not sell your data to advertisers.

Non-essential cookies can be blocked through your browser settings at any time. Essential session cookies are required to keep you logged in and cannot be disabled without affecting account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.