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What You Agree To When You Use net22

These terms set out the rules for your net22 account — how it works, what we expect from you, and what you can expect from us.

Account EligibilityPayment TermsWithdrawal RulesAccount SecurityGoverning Use
net22 What You Agree To When You Use net22
CONTACT CHANNELS

Reach Us About These Terms

If you have a question about a specific clause, a transaction that looks wrong, or you need a copy of your account history for any reason, our support team handles terms-related queries directly. You can reach us through live chat inside your account, by email, or through the help section on the platform. Response times vary, but terms and account queries are treated as priority tickets.

Team online

Live Chat

Open your account, tap the chat icon, and connect with the support team directly. This is the quickest path for urgent terms or transaction queries.

Email Support

Send your query with your registered account email as the sender. Include your query type in the subject line so it reaches the right team faster.

Help Centre

The help section inside your account covers common terms questions, withdrawal steps, and account verification. Check here before contacting support.

ACCOUNT PROTECTION

How We Handle Your Account and Data

Your account security and the accuracy of your payment data matter to us. Here is how we manage both under these terms.

Data Retention We keep your account records, transaction history, and wallet details for as long as your account is active and for a period after closure, as required by applicable rules.
Cookies and Access We use cookies to keep your session active and to recognise your device. You can manage cookie preferences in your browser settings without affecting your account access.
Account Security Your account is protected by OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, contact support immediately and do not share the code.
Requesting Changes To update your registered wallet number, email, or account details, submit a request through the help centre with identity confirmation. Changes take effect after our team verifies your request.

Common Questions About These Terms

Straight answers to what people ask most about how these terms work in practice.

These terms apply to anyone who opens and uses a net22 account. Access depends on local law and is available only where eligible under your region's rules.

No. Deposits must come from a wallet registered in your own name. Third-party wallet transfers are rejected and may trigger an account review under these terms.

You can request account closure through the help centre. Any pending withdrawals are processed first. Your data is retained for a period after closure as required by applicable rules.

We notify you through the platform when terms are updated. Continuing to use your account after that notification means you accept the updated version.

Our team will contact you on your registered mobile number or email. Reply with the confirmation requested and the withdrawal will be reviewed. Do not open a duplicate request.

Send a request through email support or live chat with your registered account email. Your transaction history is available for the period your account has been active.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.